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Information on exercising the right of withdrawal and model withdrawal form

Consumers have the right to withdraw from the contract within 14 days. This right also applies to natural persons entering into a contract directly related to their business activity, where the content of that contract indicates that it is not of a professional nature for them, arising in particular from the subject of their business activity, as made available under the provisions on the Central Register and Information on Business Activity (CEIDG). Other business customers are not entitled to withdraw from the contract.

Information on exercising the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquired possession of the goods, or on which a third party other than the carrier and indicated by you acquired possession of the goods.

To exercise your right of withdrawal, you must inform us (Firma Mistral Andrzej Dąbrowski, Towarowa 13, 10-416 Olsztyn, Poland, biuro@magnes.com.pl, telephone: 695397441) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or email). You may use the model withdrawal form, but this is not mandatory.

You may also complete and submit the withdrawal form or any other unequivocal statement electronically via our website: https://magnes.com.pl/returns-open.php. If you use this option, we will promptly send you an acknowledgement of receipt of your withdrawal on a durable medium (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of additional costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we were informed about your decision to exercise your right of withdrawal from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and, in any event, not later than 14 days from the day on which you communicated your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Firma Mistral Andrzej Dąbrowski, Towarowa 13, 10-416 Olsztyn, Poland, biuro@magnes.com.pl

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()

/contract for the supply of the following goods ()
/contract for a work consisting of the production of the following goods ()
/contract for the provision of the following service (*)

Date of conclusion of the contract () / date of receipt ()

Name and surname of consumer(s):

Address of consumer(s):

Signature of consumer(s)
(only if this form is notified on paper)

Date:

(*) Delete as appropriate.